ONLINE DISPUTE RESOLUTION IN BRAZIL: ARE WE READY FOR THIS CULTURAL TURN?

Authors

  • Flávia Almeidai Montingelli Zanferdini UNAERP
  • Rafael Tomaz Oliveira UNAERP

Abstract

Litigiousness is a social phenomenon.The complaints that Brazilian´s court are now running are very inflated.Judges are burdened.With this in mind, it is important to say that there is a promising future for digital economy.Online dispute resolution (ODR) is a new method for addressing disputes that arose online.The growth of onlinedispute resolution is tied to the growth of e-commerce.Given the background, we think that it is a mistake to believe that Online Dispute resolution and Alternative Dispute Resolution (ADR) will ever replace any sizable proportion of our litigation in Court, but it is important to increase and improve more pacific and less costly means of dispute resolution in Brazil. ODR is a new form of dispute resolution in comparison to conventional courtrooms and even to ADR mechanisms. These methods are able to deliver justice in a digital society.

 

Author Biographies

Flávia Almeidai Montingelli Zanferdini, UNAERP

Doutora em Direito pela Pontifícia Universidade Católica de São Paulo; mestre em Direito pela Pontifícia Universidade Católica de São Paulo; membra do Instituto Brasileiro de Direito Processual; professora do curso de Mestrado em Direito da Universidade de Ribeirão Preto - UNAERP; juíza de Direito Titular da 9ª Vara Cível de Ribeirão Preto-SP.

Rafael Tomaz Oliveira, UNAERP

Doutor e Mestre em Direito Público pela Universidade do Vale do Rio dos Sinos (UNISINOS). Professor do Programa de Pós-graduação em direito da UNAERP. Advogado.

References

ALBORNOZ, María Mercedes. GONZÁLEZ MARTÍN, Nuria, FeasibilityAnalysisof Online Dispute Resolution in Developing Countries (October 31, 2012). Universityof Miami Inter-American Law Review. Social Science Research Network. Vol. 44, No. 2, 2013. Avaiable in: <http://ssrn.com/abstract=2184447>.

Alternative dispute resolution - Communitylaw: The European Union isveryinterested in alternative dispute resolution. Avaiable in: <http://ec.europa.eu/civiljustice/adr/adr_ec_en.htm>.

BETANCOURT, Julio César. ZLATANSKA, Elina, Online Dispute Resolution (ODR): Whatis it, andis it the Way Forward? (September 13, 2013). 79 InternationalJournalofArbitration, Mediationand Dispute Management. Social Science Research Network.Issue 3, 2013. p. 258. Avaiable in: <http://ssrn.com/abstract=2325422>.

CORTES, Pablo, Does the Proposed European Procedure Enhance the Resolution of Small Claims?.Civil Justice Quarterly.Social Science Research Network.Vol. 27, No. 1, pp. 83-97, 2008.Avaiable in: <http://ssrn.com/abstract=983527>ou<http://dx.doi.org/10.2139/ssrn.983527>.

Dispute Resolution Reference Guide. Online Dispute Resolution. Dispute Resolution Series.Produced by Dispute Prevention and Resolution Division Department of Justice, Canada.Avaiable in: <http://www.justice.gc.ca/eng/rp-pr/csj-sjc/dprs-sprd/res/drrg-mrrc/10.html>.

FRIEDENTHAL. Kane and Miller. Civil Procedure, ThirdEdition. West Group: St. Paul, Minn, 1999.

GOODMAN, Joseph W. The Pros andConsof Online Dispute Resolution: AnAssessmentof Cyber-Mediation Websites. Duke Law ScholarshipRepository.Avaiable in: <http://scholarship.law.duke.edu/dltr/vol2/iss1/2>.

HÖRNLE, Julia, Encouraging Online Dispute Resolution in the EU andBeyond - KeepingCostsLowor Standards High? (September 29, 2012). Queen Mary Schoolof Law Legal StudiesResearchPaper. Social Science Research Network. No. 122/2012. Avaiable in: <http://ssrn.com/abstract=2154214> ou <http://dx.doi.org/10.2139/ssrn.2154214>.

Internet Live Stats. Elaborationof data byInternationalTelecommunication Union (ITU), United NationsPopulationDivision, Internet & Mobile AssociationofIndia (IAMAI), World Bank. July 1 2014 Estimate. Avaiable in: <http://www.internetlivestats.com/internet-users-by-country/>.

KATZ, Flora M. Negociar y mediar el conflito, 1.ed, Buenos Aires. Legis: Argentina, 2010, p.26.

LIEBERMAN. Jethro K. The Litigious Society, Foreword. Basic Books, INC. New York: 1983.

RABINOVICH-EINY, Orna. KATSH,Ethan. Lessonsfrom Online Dispute Resolution for Dispute Systems Design. p. 51. Avaiable in: <http://www.mediate.com/pdf/rabinovitch_katsh.pdf>.

RAINEY, Daniel. ODR andCulture.p. 205. Avaiable in: <http://www.mediate.com/pdf/rainey.pdf>.

SOURDIN, Tania. LIYANAGE, KanankeChinthaka, The Promiseand Reality of Online Dispute Resolution in Australia (January 24, 2012). Social Science Research Network.p. 489. Avaiable in: <http://ssrn.com/abstract=2721537>.

SZLAK. Gabriela R. Online Dispute Resolution in LatinAmerica:ChallengesandOpportunities. p. 551. Avaiable in: <http://www.mediate.com/pdf/szlak.pdf>.

WATANABE, Kazuoet al. Juizado Especial de Pequenas Causas, São Paulo: Revista dos Tribunais, 1985

ZANFERDINI, Flávia de Almeida Montingelli. DESJUDICIALIZAR CONFLITOS: UMA NECESSÁRIA RELEITURA DO ACESSO À JUSTIÇA. Novos Estudos Jurídicos, [S.l.], v. 17, n. 2, p. 237-253, ago. 2012. ISSN 2175-0491. Avaiable in: <http://siaiap32.univali.br/seer/index.php/nej/article/view/3970> ou doi: <http://dx.doi.org/10.14210/nej.v17n2.p237-253>.

CAPA DA REVISTA

Downloads

Published

2016-02-15

How to Cite

Zanferdini, F. A. M., & Oliveira, R. T. (2016). ONLINE DISPUTE RESOLUTION IN BRAZIL: ARE WE READY FOR THIS CULTURAL TURN?. Revista Paradigma, 24(1). Retrieved from https://revistas.unaerp.br/paradigma/article/view/589

Issue

Vol. 24 No. 1 (2015)

Section

Artigos

License

By submitting articles to Revista Paradigma, the author already authorizes their publication in case of approval after due evaluation process, aware of the journal's free access policy.

The author declares that he is aware that all information included in the submission will be published, including name, affiliation, title and email address.